CARRIAGE TERMS
At AMCOR PACKAGING CANADA, INC., we are committed to providing you with reliable, transparent, and efficient logistics services. To ensure that every aromatherapy product reaches your hands safely and on time, we have established the following shipping guidelines.
Delivery Area
Our delivery services are limited to the continental United States. Currently, AMCOR PACKAGING CANADA, INC. does not offer international shipping services; consequently, the shipping address field on our website’s checkout page is fixed to the United States. When placing an order, please ensure that you provide an accurate U.S. delivery address (including the detailed street address, city, state, and zip code) to avoid delivery delays caused by incorrect address information.
Delivery Time & Processing
As a company that maintains its own warehousing and handles direct fulfillment, we typically require 1 to 3 business days to process, package, and conduct quality checks on your order after it has been received. Once your order has been shipped, the estimated transit time is typically 3 to 7 business days. Please note that all delivery timeframes are calculated in business days; weekends and public holidays are not included in the shipping duration.
Shipping Carriers
To ensure the quality and reliability of our package deliveries, we partner closely with leading logistics providers in the United States. Your packages will be shipped via USPS (United States Postal Service) or UPS (United Parcel Service). The specific carrier assigned to your order is automatically selected by our system based on the package’s weight, dimensions, and your geographic location, thereby optimizing for maximum logistics efficiency.
Order Tracking
Once your order has left our facility, our system will automatically send a confirmation email containing a shipping tracking number to the email address you provided during checkout. You can use this tracking number to monitor the real-time status of your package on the respective carrier’s official website.
Receiving Your Package
Upon receiving your package, please inspect the outer packaging immediately to ensure it is intact. As aromatherapy products often consist of fragile or liquid materials, if you discover any damage sustained during transit, please take photographs for your records and contact our customer service team promptly; we will assist you in resolving the issue as quickly as possible.
At AMCOR PACKAGING CANADA, INC., we approach every delivery with the utmost diligence and care. Thank you for your trust and support.
